Designed For a Superior Experience
We took everything that was stressful, unclear, and slow about hiring local helper services and engineered it out. Here is why you will love booking on Servana Pro.
Verified Professionals
Every professional undergoes deep background checks and credential vetting so you can book with absolute peace of mind.
Transparent Ratings
Browse honest, unedited reviews and rating breakdown scores left by actual customers in your local neighborhood.
Secure In-App Payments
Your payments and personal data are safe. We process all transactions securely with end-to-end encryption.
On-Time Service
We respect your time. Our partners are committed to showing up in the selected slot with guaranteed updates.
Flexible Scheduling
Schedule help instantly on your own terms. Pick a flexible slot that fits perfectly into your busy calendar.
Responsive 24/7 Support
Our client success team is always online to support your bookings, handle disputes, and ensure satisfaction.
Book Smarter,
Get Professionals On-Time
No more chasing pros or waiting around all day. Our system is designed from the ground up to respect your calendar and ensure a professional arrives exactly when you expect them.
1. Custom Scheduling & Urgency
Pick an exact date and convenient time slot. Need urgent help? Select our "Urgent Dispatch" option to get matched with the closest active professional immediately.
2. Live GPS Transit Tracker
Once the pro is on their way, track their live route on our map. You'll see their exact location and a real-time ETA, so you know exactly when to open the door.
3. Auto-Backup Standby Network
If an assigned professional faces an unexpected delay or emergency, our backup routing system immediately assigns an alternative standby pro in your neighborhood.
Guaranteed Arrival or Compensated Payout
If a professional is more than 15 minutes late without prior communication in the app chat, we automatically apply a 15% discount credit to your booking. Your time is valuable.
Uncompromising Safety Standards
When you invite someone into your home, peace of mind is non-negotiable. That's why every professional on our platform passes through our rigorous safety gauntlet.
Extensive Background Checks
Every partner undergoes a strict identity verification and criminal record check before ever accepting a job on Servana Pro.
Comprehensive Insurance
In the rare event of accidental property damage during a service, our platform-wide liability insurance ensures you are fully covered.
24/7 Incident Support
Our dedicated trust & safety team is available around the clock. If you have an urgent issue, we guarantee a response within 5 minutes.
Loved by Homeowners
Don't just take our word for it. Here is what customers in your neighborhood have to say about the Servana Pro experience.
"The AC broke down right before my son's birthday party. I booked an urgent electrician on Servana Pro, and he arrived in 30 minutes! Fast, polite, and very reasonably priced."
Rina Shrestha
Kathmandu
"As a single mother, the background checks give me immense peace of mind. Knowing that the plumber coming to fix my sink has been fully vetted makes all the difference."
Sujita Thapa
Lalitpur
"The app is incredibly easy to use. I love the GPS tracking feature – I didn't have to wait around guessing when the cleaner would arrive. Transparent pricing with no hidden fees!"
Anil Maharjan
Bhaktapur
How Servana Pro Works
Booking local assistance is now as easy as ordering food online. Get your task sorted in four straightforward steps.
Explore Services
Open the app and choose from a wide range of services including plumbing, electrical work, cleaning, salon services, and more.
Compare & Select Pros
View detailed professional profiles, verified badges, unedited ratings, customer reviews, and transparent pricing estimates.
Book & Live Track
Pick a date and convenient time slot. Watch your assigned provider travel to your address in real-time with our live map feature.
Done & Paid Securely
Once the job is completed to your satisfaction, confirm the work and complete the payment safely inside the app.
Your Peace of Mind Is Our Mission
We know that opening your door to service providers requires absolute trust. That is why we place customer safety at the center of our technology and support guidelines.
ID Verification Badges
Every pro carries a checked profile badge. Always verify their identity upon arrival.
Encrypted Communication
All coordinates and calls occur in-app, keeping your private number anonymous.
Refund Guarantee
If the service does not meet quality expectations, we review it and offer partial/full refund payouts.
Customer FAQs
Everything you need to know about bookings, scheduling, payments, and quality support.
A Message From Our Leaders
Our executive team is dedicated to building a platform you can trust every single day.
Dristi Karki
Co-Founder & Chief Marketing Officer
"At Servana Pro, our goal is to build a brand that stands for absolute trust and unwavering clarity. We understand how important your home is, which is why we want every customer in Nepal to know that high-quality, verified home help is just a click away. From the moment you open the app to the completion of your service, your peace of mind is our ultimate metric for success. We are constantly innovating to bring you better services, faster matching, and unparalleled customer satisfaction."
Suravi Kuikel
Co-Founder & Chief Operating Officer
"Operations is fundamentally about keeping promises. Behind the scenes, our dedicated team works tirelessly to coordinate daily tasks, closely follow up on client requests, and provide ongoing support to our professionals. We monitor every step of the service journey to ensure that every single booking on our platform runs like clockwork. Whether it's managing sudden schedule changes, overseeing quality control, or stepping in to resolve issues swiftly, we are here to guarantee a seamless, hassle-free experience for your household."
Download Servana Pro,Anytime, Anywhere.
Easily book trusted professionals from the comfort of your phone with our mobile app, available on both iOS and Android.
Instant Booking
Book services in a few taps, anytime.
Live Tracking
Track your professional in real-time.
Secure Payments
Safe and secure payment options.
24/7 Support
We're always here to help.
