Help Centre
Find answers, guides, and support resources to help you with Servana Pro.
Quick Answers to Common Questions
How do I book a service?
To book a service, create an account, browse available services, select your desired service, choose a professional, pick a date and time, and confirm your booking. You will receive a confirmation email and SMS with all the details.
What payment methods are accepted?
We accept major credit cards, debit cards, UPI, and digital wallets. All payments are processed securely through our payment gateway partners.
How do I cancel a booking?
You can cancel your booking through your account dashboard or by contacting our support team. Cancellations made at least 24 hours before the scheduled appointment are eligible for a full refund.
How are professionals verified?
All our professionals go through a rigorous verification process including background checks, document verification, skills assessment, and reference checks before they are listed on our platform.
Browse Help Topics
Still Need Help?
Can't find what you're looking for? Our support team is here to help you 24/7.